On your website
Embed a shopping assistant that helps visitors search your store in natural language, without replacing the storefront or checkout you already run.
For merchants
Turn product questions into customers.
Connect the catalogue you already maintain to conversational shopping, on your own website and on WhatsApp. Your products, your prices, your checkout stay exactly as they are.
- No rebuild of your storefront or checkout
- Works with Shopify, WooCommerce and custom feeds
- Answers stay scoped to your own catalogue
DukaBuddy for your store● Online
Do you have this in a size 9, and does it ship to Leeds?
10:23 ✓✓DukaBuddy
Checking your catalogue now. Here's what's in stock.
Trail runner, size 9In stock · example
$118
Road runner, size 9In stock · example
$104Type a message…
Example interface. Products, prices and delivery estimates always come from your connected catalogue.
See it in action
Watch DukaBuddy work for your store, right now.
Your customers get this experience on WhatsApp and on your website.
WhatsApp
DukaBuddy for your store● Online
Do you have this in a size 9, and does it ship to Leeds?
10:23 ✓✓DukaBuddy
Checking your catalogue now. Here's what's in stock.
Trail runner, size 9In stock · example
$118Road runner, size 9In stock · example
$104Type a message…
Example conversation on your WhatsApp number.
Web widget
Ask DukaBuddy● Replies as soon as you ask
Hi, what are you shopping for today?
A desk lamp under $60
Two from your catalogue fit that:
Brass task lamp$48
Pale pendant lamp$52
Ask about a product…
Example conversation in your website's widget.
What DukaBuddy helps you do
Four ways it works for your store.
DukaBuddy for your store● Online
Is the walking boot back in stock?
08:14 ✓✓DukaBuddy
Yes, 4 sizes available as of this morning. Want me to hold one?
01 — Always ready to answer
Replies as soon as a shopper asks
No missed messages while you're serving another customer or asleep. DukaBuddy answers product questions from your catalogue whenever someone asks, day, night or weekend.
- Answers drawn from your connected catalogue, not guesses
- Works outside your own opening hours
- Never leaves a question unanswered
Consistent, every time someone asks.
Ask DukaBuddyShopping help
Here's what's in stock for "trail runners":
Trail runner, red$118
Trail runner, pastel$121
02 — Recommendations, live
Recommends from your real catalogue
DukaBuddy doesn't invent products. It reads your connected catalogue and surfaces what you actually stock, at the prices you actually charge.
- Pulled from your live feed, not a stale copy
- Prices and availability stay accurate
- Nothing is shown that you don't sell
Like a salesperson who never loses track of stock.
DukaBuddy for your store● Online
Something for my dad, he's into hiking, under $60
09:11 ✓✓DukaBuddy
Two from your store fit that: a trail sock bundle and a compact torch, both under $60.
03 — Reads intent
Understands what shoppers actually mean
"A gift for my dad who hikes" isn't a keyword search, it's a question. DukaBuddy reads the intent behind it and narrows your catalogue accordingly, instead of returning a flat list.
- Reads context, budget and occasion, not just keywords
- Asks a clarifying question when it genuinely helps
- Makes every customer feel actually heard
Smart enough to catch what they didn't say outright.
Ask DukaBuddyVisual search
Looking for a similar silhouette in brass:
Brass pendant lamp$64
04 — Sees, not just reads
Understands photos, not just words
Shoppers can upload a photo instead of describing it. DukaBuddy's visual search looks for products in your catalogue that share the look, so a screenshot or a shop-window photo becomes a real search.
- Works from a photo, a screenshot or a saved image
- Combines an image with a written note, like "in brass"
- Finds visually similar items in your own catalogue
A second way in, for shoppers who can picture it but can't name it.
How connecting works
Get up and running in three steps.
No technical rebuild. No new catalogue to maintain by hand.
1Step 1 of 3
Connect your existing catalogue
Already selling on Shopify, WooCommerce or your own site? Connect it to DukaBuddy by entering your store details. Nothing about your storefront changes.
- Works with Shopify, WooCommerce and custom feeds
- Your checkout and pricing stay exactly as they are
Connect your catalogueStep 1 of 3
Tell DukaBuddy where your catalogue lives.
Aster & Pine Home Goods
https://asterandpine.com
ShopifyWooCommerceCustom feed
2Step 2 of 3
DukaBuddy syncs and learns your products
After connecting, DukaBuddy imports your catalogue: names, prices, descriptions, images, and keeps re-syncing so listings stay current, not a one-time snapshot.
- Your full catalogue imported, not a manual subset
- Re-syncs to keep prices and stock current
DukaBuddy learns your productsStep 2 of 3
Importing your catalogue…82%
Brass pendant lamp$64
Trail runner, red$118
Walking boot$96
Desk lamp, brass$48
DukaBuddy keeps re-syncing so listings stay current.
3Step 3 of 3
Customers chat with DukaBuddy on your site and WhatsApp
Nothing changes for your customers. They visit your website as usual, and DukaBuddy's widget is there to help. They message your WhatsApp number, and DukaBuddy answers from your catalogue.
- Website visitors get the widget automatically
- WhatsApp customers are answered from the same catalogue
Four surfaces
Pick the ones that suit how you already sell.
On WhatsApp
Bring the same connected catalogue into WhatsApp conversations, so product questions get answered where customers already message you.
A hosted storefront
Run a hosted DukaBuddy store built on the same product foundation, for merchants who would rather not maintain a separate site.
In DukaBuddy discovery
Connected catalogues can surface in shopper searches on DukaBuddy, with your store named on every result that comes from you.
Interested in connecting your store?
If you run Shopify or WooCommerce you can connect your catalogue yourself in about five minutes. On another platform, tell us and we will import it with you.